PRIVACY POLICY

Williams Handmade(“WILLIAMS HANDMADE”) respects the privacy rights of our online visitors and recognises the importance of protecting the information collected about you. This Privacy Policy explains how we collect, store and use the personal information that you provide us with. 
By using this Site, you signify your consent to this Privacy Policy. If you do not agree to this policy, please do not use this Site. We reserve the right to make changes to this Privacy Policy, please check back from time to time to ensure you are aware of any changes. Your continued use of this Site will signify your acceptance of these changes.

The following information is provided by WILLIAMS HANDMADE to enable our online visitors to be fully informed of our Privacy policies:

• What personal information may be collected and by what means.

• Use of Cookies.

• How this information may be used, including, who, if anyone, it might be shared with.

• Opt out provisions for information sharing.

• Safeguarding your personal information.

• How you can access and, if necessary, change the personal information WILLIAMS HANDMADE maintains.

• Where and how to ask questions or file complaints.

This Privacy Policy applies to the WILLIAMS HANDMADE website at www.justwilliam.com (the “Site”). In addition, WILLIAMS HANDMADE owns several other domain names that point to the Site, and we will from time to time add new sites. Please note that this policy applies only to sites maintained by WILLIAMS HANDMADE, and not to websites maintained by other companies or organisations to which we may link. Furthermore, from time to time WILLIAMS HANDMADE may employ third parties who may collect personal information on WILLIAMS HANDMADE’s behalf. In such cases, such third parties will be instructed by WILLIAMS HANDMADE to comply with this Privacy Policy.

SQUARESPACE

Our Site is hosted by Squarespace. Personal Information (as defined below) hosted by or through Squarespace is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found at https://www.squarespace.com/privacy.

Squarespace uses analytics tools to help us measure traffic and usage trends for our Site. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving our Site. We may collect and use this analytics information together with your Personal Information and stitch together session data from user visits to build a broader profile of our individual users so that we can serve you better.

Squarespace processes Personal Information in the United States of America. You should be aware that the United States and other countries have not harmonised their privacy regulations. Because Williams Handmade is located in the United Kingdom, we have written our Privacy Policy to satisfy United Kingdom regulations. By using our Services or providing us with Your Information, you explicitly (i) acknowledge and agree that Your Personal Information may be transferred to, and used by, entities located outside of your town, county, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, and (ii) consent to the collection, transfer, storage and processing of your Information to and in the United Kingdom and United States and the use and disclosure of Your Information as described in this Privacy Policy.

What personal information may be collected and by what means?

WILLIAMS HANDMADE only collects personal information from our online visitors on a voluntary basis, and when a transaction is processed. WILLIAMS HANDMADE collects this information to the extent deemed reasonably necessary to serve its legitimate business purposes and will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. 
Personal information collected may include your title, name, email address, phone numbers, home address and date of birth.

Visitors purchasing goods and services through our online store will need to provide a valid credit card number, expiration date and CSC, in addition to their name, billing address, phone number and email address. These details allow us to process your order and to let you know the status of your order.

How do we use Cookies and tracking technology?

The Cookies used on the Site, and the purposes for using them are:

Website functionality and Google analytics

Cookie names: __utma; __qca; __utmc; __utmz

Purpose: Enable shopping basket use, measuring traffic and user information

By using this Site you are giving us consent to Cookies being placed on your computer or other internet browsing device. If you do not wish Cookies to be placed on your computer or device, you can change the settings on your Internet Browser.

Unless you have adjusted your browser settings so that it will refuse Cookies, our system will issue Cookies as soon as you visit the Site.

Information on deleting or controlling cookies is available at www.aboutcookies.org.

Squarespace and our other service providers may use cookies (both session cookies and persistent cookies) to analyze trends, administer our Site, track your movements around our Site, better understand how you interact with our Site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. You may be able to instruct your browser, by changing its option, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. You may also remove persistent cookies by following your web browser’s help file directions. If you do not accept cookies, however, you may not be able to use all portions of our Site or all functionality of our Site.

Squarespace and our other service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with our Site and HTML-formatted e-mail messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. This information is collected anonymously, in a manner that does not personally identify you.

Further information about your personal details may be used:

If you register with WILLIAMS HANDMADE, you will be asked to provide personally identifiable information.

The personal details you provide will allow us to keep you informed of new and exclusive products and events of interest.

Finally, we may use your personal information for our internal marketing and demographic studies, so we can consistently improve our Site to better meet our visitors’ needs. 
WILLIAMS HANDMADE reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Where and how to ask questions or file complaints:

If you require more information please email sarah@williams-handmade.com or call +44 (0) 7792 419454